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Advancing skills in social intelligence

About our online training program support

Developing Social Skills (for the workplace)

*** COMING SOON ***

Developing Social Skills (for the Workplace) is a unique training program designed to advance social intelligence skills in the 13 to 17-year age groups.

The program builds confidence, personal insight and resilience to encourage positive interactions in business and social situations. 

The Developing Social Skills (For the Workplace) is endorsed for one unit on the WA Certificate of Education.

COURSE OUTLINE

Module 1: Demonstrate Physical Intellect

“The visible interpretation of the mental state” 
(How someone feels on the inside is reflected in their actions and attitudes)

  • Recognise high and low road reactions

  • Recognise emotional states of others and demonstrate appropriate behaviour

  • Analyse and identify facial expressions

  • Identify positive and negative dialogue

  • Discover personal explanatory style

  • Evaluate and utilise optimistic attitudes

  • Utilise critical thinking skills to evaluate set-backs

  • Action positive internal dialogue to overcome set-backs

  • Analyse social networks and construct a personal network map

  • Evaluate social and emotional boundaries with the five senses

  • Choose happiness using gratitude, mindfulness.

  • Recognise and appreciate personal strengths

Module 2: Utilise Appropriate Business and Social Manners

“Recognise and exercise the rules of engagement in social, business and cultural environments while observing consideration for the individual”

  • Research the development of tribal behaviour in humans

  • Locating the origins of cultural practices

  • Recognise group rules and individual roles within the group structure

  • Analyse the validity of the stereotype

  • Identify behaviour associated with specific events within a culture

  • Differentiating Etiquette and Manners

  • Learn international cultural manners and accepted practice

  • Develop and apply cultural attunement

  • Apply the time/space/context concepts to a cultural situation

  • Identify the human grooming process

  • Apply appropriate introduction protocols

  • Role-play conversational skills

  • Demonstrate international dining skills

  • Apply inclusive interactions

Module 3: Personal Presentation and Dress Codes

"Recognise that every situation has a dress code as part of the human group process”

  • Analyse the theory and purpose of the first impression

  • Apply the principles of the successful first impression

  • Identify the three rules of personal presentation

  • Identify the four levels of the business casual dress code

  • Identify the dress code for a specific interview situation

  • Identify the purpose and application of social dress codes

  • Identify dress codes for specific events