Module 1: Demonstrate Physical Intellect

“The visible interpretation of the mental state” 
(How someone feels on the inside is reflected in their actions and attitudes)

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• Recognise high and low road reactions

• Recognise emotional states of others and demonstrate appropriate behaviour

• Analyse and identify facial expressions

• Identify positive and negative dialogue

• Discover personal explanatory style

• Evaluate and utilise optimistic attitudes

• Utilise critical thinking skills to evaluate set-backs

• Action positive internal dialogue to overcome set-backs

• Analyse social networks and construct a personal network map

• Evaluate social and emotional boundaries with the five senses

• Choose happiness using gratitude, mindfulness.

• Recognise and appreciate personal strengths

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Module 2: Utilise Appropriate Business and Social Manners

“Recognise and exercise the rules of engagement in social, business and cultural environments while observing consideration for the individual”

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• Research the development of tribal behaviour in humans

• Locating the origins of cultural practices

• Recognise group rules and individual roles within the group structure

• Analyse the validity of the stereotype

• Identify behaviour associated with specific events within a culture

• Differentiating Etiquette and Manners

• Learn international cultural manners and accepted practice

• Develop and apply cultural attunement

• Apply the time/space/context concepts to a cultural situation

• Identify the human grooming process

• Apply appropriate introduction protocols

• Role-play conversational skills

• Demonstrate international dining skills

• Apply inclusive interactions

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Module 3: Personal Presentation and Dress Codes

"Recognise that every situation has a dress code as part of the human group process”

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• Analyse the theory and purpose of the first impression

• Apply the principles of the successful first impression

• Identify the three rules of personal presentation

• Identify the four levels of the business casual dress code

• Identify the dress code for a specific interview situation

• Identify the purpose and application of social dress codes

• Identify dress codes for specific events