Creating better outcomes for consultants working in employment services

About the Ready Match Place Program


Developed by Natalia Josephs, the Ready Match Place program utilises proven techniques that assist employment services consultants in placing more people into sustainable work. 

The program can be delivered as a seminar, webinar or face-to-face placement training at your offices.​


With nearly two decades in the area of education and employment, Natalia

       Joseph’s (MD of Impowrd) area of expertise is social intelligence and the role

         it plays in human health and well-being, particularly in an individual’s ability to access and maintain the employment of their choice.

         Natalia has placed over 3,500 people with barriers to employment into

         sustainable work. Her employment placement techniques are recognised

   and used by employment consultants around Australia. In these webinars she shares crucial knowledge that can assist consultants to improve their confidence when interacting with their job seekers, and the employers who may be able to provide them with work.

The face to face program is delivered by Natalia Josephs over two days.

Day one: We cover the following information and provide a hard copy workbook for participants to use as a reminder
while practising their skills when placing clients.

The breakdown of the Ready Match Place program is as follows:

  1. Define job placement within employment services

  2. Recognise one crucial placement mistake

  3. Identify three methods of job placement and ascertain the advantages and disadvantage of each

  4. Acknowledge job placement as a learned skill

  5. Develop a placement attitude

  6. Recognise job readiness

  7. Interpret your client’s position and intent

  8. Acknowledge cultural diversity in placement activities

  9. Evaluate the need for motivational interviewing or referral to other services

  10. Identify a job title that fits

  11. Prepare your marketing material

  12. Prepare your client for work      

  13. Apply research for good matches and make a list

  14. Call matched employers

  15. Overcome rejection

  16. Handle objections effectively

  17. Close a placement

  18. Identify practical measures to ensure sustainability​

Day two: This day is spent putting the theory from day one into practice. We ask consultants to bring along 5 to 10 resumes (the more the better) of clients they are wishing to place into work. These clients need to be job ready as much as possible - of course depending on the client.

As a group, the resumes are analysed and possible placement opportunities are identified. The skills learned in the program are used to gain real life interviews in the class.
Natalia is there to assist with this and advise the participants as they do this. She is also able to make calls to demonstrate what might work.

We can also assist consultants to approach potential businesses for recruitment business during these practical sessions.


Normally in a class of 20 we gain at least 12 interviews, sometimes more. In some classes of 20 we have achieved 25 interviews. Many of these lead to placements and work trials. We of course sometimes find that clients who we thought were job ready, are in fact not, and that is why we need up to 10 resumes (or more) to ensure we have enough clients to choose from on which to focus.

Prerequisites: We include access to our Critical Thinking online program that must be completed before attending our Ready Match Placement seminar. This is because we need our consultants to understand how to think in a non emotive way when assessing their clients as being job ready.

The critical thinking program consists of 10 short lessons and can be completely accessed online with a code they will be given prior to the placement training. It should take consultants around four hours to complete. It does not have to be done in one sitting but rather over a few weeks.

Inclusions: We include online email assistance to every consultant for 1 month following the training. This means they can email or call Natalia directly and discuss any challenges they may be experiencing with placing a client.

Interviews for clients who are particularly challenging have been found when doing this. Sometimes some consultants may just need a bit more assistance after the training, and that is why we include this.

Not everyone can learn everything in two days.

What to bring: We require consultants to bring client resumes as stated above. We also require access to the internet and computers on day two for research.

Mobile phones are needed from which to make calls to potential employers.